COVID-19 has changed the way you operate your stores and communicating that to your customers is key. Changes such as new or altered store hours, revised self-service policies, new cleaning protocols and inventory updates provide shoppers peace of mind and that’s critical right now. Here’s how to keep your customers in the know with signage […]
Social distancing is the “new norm” but retailers and shoppers say maintaining that six-foot distance at grocery stores can be challenging. Grocery stores and convenience stores are doing their best to follow social distancing guidance from the CDC. Retailers are getting creative in their fight to prevent customers from standing within six feet apart from […]
Last week, NACS sent a letter to the Department of Homeland Security urging the agency to designate convenience stores, their suppliers and distributors as critical businesses during the COVID-19 pandemic. Convenience stores and grocers are doing whatever they can to help support customers, especially those on the Coronavirus front lines such as first responders, police, […]
As retailers, you’ve dealt with everything from severe weather events to sudden changes in FDA rules and regulations. However, you most likely have yet to encounter a crisis as monumental as the COVID-19 coronavirus. Here are some quick and easy ways to adjust your marketing strategy during the current pandemic crisis. Thank First Responders & […]
This year’s NACS Day on the Hill was held March 10-11 at the Four Seasons in Washington, D.C. Formerly known as the Government Relations Conference, this two-day event gives convenience store industry vendors and retailers the opportunity to engage with legislators on key issues such as alcohol, tobacco and fuel. Congress Is Changing in 2020 […]
Your Shot List In this five-part blog series, we’ll walk you through the critical steps of putting your food photography shoot together. As a reminder, Part 1 provides you with an overview of everything you need to know from 30,000 feet. Let’s take a deeper dive into one of the most important ingredients of the […]
How to Plan for Yours Whether you’re thinking about a food photography shoot or have already scheduled yours, here are some quick tips on how best to plan and ensure you make the most out of your photo shoot. Decide Your Photo Shoot Goals The photo shoot preplanning stage is the time to organize your […]
Sure, every retailer’s goal is to drive additional traffic to their stores. However, did you know it can cost five times more to attract a new customer, than it does to retain an existing one? Why not switch your focus by developing or enhancing a customer retention or loyalty program? Increasing customer retention by 5% […]
Since 2004, the National Retail Federation (NRF) has been conducting its annual Valentine’s Day consumer spending survey. Wonder how Americans plan on spending and celebrating Feb. 14, 2020? Read on. NRF President and CEO, Matthew Shay says: “Valentine’s Day is a sentimental tradition, but gift-giving can be driven by the economy. Consumers spent freely during […]
With more than 9,300 physical or brick and mortar stores closing in 2019, it’s easy to blame e-commerce. However the fastest way to turn away customers is with a store that’s dated, unorganized, dirty and/or messy. Stores that sparkle and shine make shoppers feel welcome and confident about the merchandise or services you’re selling. According […]