Store Experience

According to McKinsey, more than 75% of consumers have experimented with a different shopping behavior during the pandemic. Whether they have increased their online shopping habits or have switched brands or stores due to convenience or product availability, something has changed. The Harvard Business Review warns that “Retailers can’t afford to be in a wait-and-see […]

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Operating in these unprecedented times has become increasingly challenging for retailers. As retailers, you’re now faced with challenges to redesign, reimage and remodel stores to better protect the health and wellness of customers and employees in a post-COVID world. With so many new guidelines and procedures to manage and maintain, here are some ways you […]

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Last week, NACS sent a letter to the Department of Homeland Security urging the agency to designate convenience stores, their suppliers and distributors as critical businesses during the COVID-19 pandemic. Convenience stores and grocers are doing whatever they can to help support customers, especially those on the Coronavirus front lines such as first responders, police, […]

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As retailers, you’ve dealt with everything from severe weather events to sudden changes in FDA rules and regulations. However, you most likely have yet to encounter a crisis as monumental as the COVID-19 coronavirus. Here are some quick and easy ways to adjust your marketing strategy during the current pandemic crisis. Thank First Responders & […]

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With more than 9,300 physical or brick and mortar stores closing in 2019, it’s easy to blame e-commerce. However the fastest way to turn away customers is with a store that’s dated, unorganized, dirty and/or messy. Stores that sparkle and shine make shoppers feel welcome and confident about the merchandise or services you’re selling. According […]

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Remodeling, refreshing or reimaging your convenience store are smart ways to attract new and existing customers. However, before you begin making these upgrades, it’s important to think about how your newly designed c-store can increase and drive traffic. Here are some ideas to consider while planning your next c-store remodel or redesign.    Design to Support […]

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Your store’s signage reflects your brand and can directly impact your revenue. About 76 percent of customers enter a store because of its signs, while approximately 68 percent make purchases based solely upon store signage. Here are a few tips to ensure your signage is working for and not against you. Have a Plan – […]

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