News and Trends

As alarming surges in coronavirus cases across the U.S. South and West continue, some  states such as Connecticut, Maryland, Nevada, New York, Virginia, and more are requiring retail workers to wear face coverings or fabric masks. Wearing masks can stop your team members from spreading respiratory droplets and remind them not to touch their faces. […]

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To help mitigate interruption to their business in the days of COVID-19, retailers are adopting various contactless strategies. Marketing Dive reports that “73% of consumers still feel anxious, anxiety levels appear to be coming down from their peak in mid-March.” Contactless solutions in your stores can create a better customer experience, help boost your sales […]

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Operating in these unprecedented times has become increasingly challenging for retailers. As retailers, you’re now faced with challenges to redesign, reimage and remodel stores to better protect the health and wellness of customers and employees in a post-COVID world. With so many new guidelines and procedures to manage and maintain, here are some ways you […]

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As COVID-19 mandates start to lift and parks, beaches and businesses reopen, traffic in your stores is sure to pick up. During this post-pandemic period, it’s important for retailers to reconnect and engage with customers as well as ease their minds. Here are some simple ways to provide a warm welcome back. Reiterate Your Cleaning […]

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Although nearly 75% of consumers are social distancing, the NRF reports 86% of shoppers surveyed plan on celebrating Mother’s Day. How will they honor Mom in the days of COVID-19? Here’s what consumer research says Mother’s Day 2020 will look like during a pandemic. How Will Consumers Celebrate Mother’s Day? 46% are still planning a […]

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Shoppers following social distancing guidelines are trying to minimize their time in your stores. Today’s weary shoppers are now wearing masks and gloves and anxiously trying to get what they need and exit safely. With this in mind, consider shifting more of your messaging to exterior signage as opposed to interior communications. Communicate With Customers […]

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Before the coronavirus or COVID-19 crisis, convenience store retailers kept wipes near the fuel pump while big-box stores and supermarkets offered them near shopping carts. Today, retailers are doing much more to keep customers and employees healthy. Encourage Cashless Payments The Coronavirus outbreak is prompting some stores to promote contactless payment through the use of […]

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Social distancing is the “new norm” but retailers and shoppers say maintaining that six-foot distance at grocery stores can be challenging. Grocery stores and convenience stores are doing their best to follow social distancing guidance from the CDC. Retailers are getting creative in their fight to prevent customers from standing within six feet apart from […]

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