COVID-19

Operating in these unprecedented times has become increasingly challenging for retailers. As retailers, you’re now faced with challenges to redesign, reimage and remodel stores to better protect the health and wellness of customers and employees in a post-COVID world. With so many new guidelines and procedures to manage and maintain, here are some ways you […]

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As COVID-19 mandates start to lift and parks, beaches and businesses reopen, traffic in your stores is sure to pick up. During this post-pandemic period, it’s important for retailers to reconnect and engage with customers as well as ease their minds. Here are some simple ways to provide a warm welcome back. Reiterate Your Cleaning […]

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Although nearly 75% of consumers are social distancing, the NRF reports 86% of shoppers surveyed plan on celebrating Mother’s Day. How will they honor Mom in the days of COVID-19? Here’s what consumer research says Mother’s Day 2020 will look like during a pandemic. How Will Consumers Celebrate Mother’s Day? 46% are still planning a […]

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When it comes to serving their communities and giving back, convenience stores always go above and beyond. Check out how these leading c-store retailers are stepping up and giving back. Casey’s Casey’s General Stores, Inc. reinforced its “Here For Good” mission by donating 25,000 meals to the Food Bank of Iowa, as well as more […]

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Post-COVID-19 C-Store Strategies

From stocking up on items to avoiding trips to the store, your customers are living through a pandemic and experts say it has changed their behavior. What does that mean for convenience stores in the post-COVID-19 world? The NRF recently reported that 74% of consumers believe COVID-19 will have some impact on their lifestyle over […]

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With many stores either closed, operating during limited hours, or controlling the number of shoppers, customers have been forced to accept a new norm known as shopping during a pandemic. As the restrictions loosen up and the world reopens, retailers will have to adjust their marketing to adapt to the post-COVID-19 consumer. Reconnect With Your […]

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It may not be easy to imagine “business as usual” once the world returns to the office, school, and gym. However, thinking ahead to build paths to win in tomorrow’s shifted retail environment is key. Here are some post-COVID-19 customer predictions and expectations. Peace of Mind Though clean stores have always been important to your […]

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According to a recent Shopkick survey, 47% of shoppers said they’re stockpiling essential items because of COVID-19 concerns. These purchases include food items and water (93%), toiletries (74%), cleaning supplies (58%), and medicine and health care items (45%). Letting customers know you have what they need is one of the easiest ways to enhance the […]

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Retail employees are starting to share their personal COVID-19 concerns via social media. Their messages range from asking shoppers to please avoid lingering or browsing in stores to requesting that customers try to limit daily shopping trips. Before the coronavirus pandemic, retailers welcomed and encouraged browsing and frequent trips to their stores. However, during these […]

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