As alarming surges in coronavirus cases across the U.S. South and West continue, some states such as Connecticut, Maryland, Nevada, New York, Virginia, and more are requiring retail workers to wear face coverings or fabric masks. Wearing masks can stop your team members from spreading respiratory droplets and remind them not to touch their faces. […]
To help mitigate interruption to their business in the days of COVID-19, retailers are adopting various contactless strategies. Marketing Dive reports that “73% of consumers still feel anxious, anxiety levels appear to be coming down from their peak in mid-March.” Contactless solutions in your stores can create a better customer experience, help boost your sales […]
With COVID-19 on the minds of most Americans, a recent study from Longwoods International found that 82% of travelers polled had changed their travel plans for the next six months. Although families wouldn’t mind a change of scenery, they’re most likely to opt for daytrips to area beaches or parks or weekend getaways closer to […]
Travel experts predict quarantined Americans may be heading to parks or beaches in search of a change of scenery this summer. To avoid air travel, families may pack up the car and venture out for short close-to-home or weekend getaways, reports CNN Business and NACS. “There is this pent-up demand for travel,” said Amir Eylon, […]
As COVID-19 mandates start to lift and parks, beaches and businesses reopen, traffic in your stores is sure to pick up. During this post-pandemic period, it’s important for retailers to reconnect and engage with customers as well as ease their minds. Here are some simple ways to provide a warm welcome back. Reiterate Your Cleaning […]
Although nearly 75% of consumers are social distancing, the NRF reports 86% of shoppers surveyed plan on celebrating Mother’s Day. How will they honor Mom in the days of COVID-19? Here’s what consumer research says Mother’s Day 2020 will look like during a pandemic. How Will Consumers Celebrate Mother’s Day? 46% are still planning a […]
When it comes to serving their communities and giving back, convenience stores always go above and beyond. Check out how these leading c-store retailers are stepping up and giving back. Casey’s Casey’s General Stores, Inc. reinforced its “Here For Good” mission by donating 25,000 meals to the Food Bank of Iowa, as well as more […]
From stocking up on items to avoiding trips to the store, your customers are living through a pandemic and experts say it has changed their behavior. What does that mean for convenience stores in the post-COVID-19 world? The NRF recently reported that 74% of consumers believe COVID-19 will have some impact on their lifestyle over […]
With many stores either closed, operating during limited hours, or controlling the number of shoppers, customers have been forced to accept a new norm known as shopping during a pandemic. As the restrictions loosen up and the world reopens, retailers will have to adjust their marketing to adapt to the post-COVID-19 consumer. Reconnect With Your […]
It may not be easy to imagine “business as usual” once the world returns to the office, school, and gym. However, thinking ahead to build paths to win in tomorrow’s shifted retail environment is key. Here are some post-COVID-19 customer predictions and expectations. Peace of Mind Though clean stores have always been important to your […]